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Frequently Asked Questions

Straight Answers, No Lecture

Mortgages come with a lot of jargon. We'll clear it up, one question at a time.

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5 answers in Getting Started

What documents do I need for my mortgage application?

Every application comes down to three things: proof of the property, proof of income, and proof of funds. Self-employed borrowers or anyone with commission, bonus, or rental income should expect a couple extra steps.

  • Property: signed sales contract, deposit verification
  • Income: recent pay stubs, W-2s for the past two years
  • Self-employed / commission / rental income: two years of tax returns plus a year-to-date P&L
  • Funds: bank statements, or a gift letter if part of your down payment is a gift
Do I need 20% down to buy a home?

No — and it's one of the most common misconceptions in homebuying. More than 6 in 10 Americans believe 20% down is required, even among people who already own a home.

  • FHA loans start at 3.5% down
  • VA and USDA loans can go to 0% down for eligible borrowers
  • Conventional loans start around 3% down

A guided quote shows you which programs you actually qualify for, based on your situation — not a guess.

What's the difference between pre-qualification and pre-approval?

Pre-qualification is a quick, informal estimate based on what you tell us about your income, debt, and credit — a starting point, not an application. Pre-approval goes further: a loan officer verifies your documents and gives you a real number you can put in an offer. Our guided quote gets you the first step in minutes; the second happens in a conversation with your loan officer.

How long does the mortgage process take?

Most purchase loans close in 30 to 45 days from a signed contract, though it can move faster or slower depending on the loan type, how quickly documents come in, and the property itself. Refinances often move a bit quicker since there's no purchase contract to coordinate around.

Should I get quotes from more than one lender?

Yes — and we'll tell you that even though it might mean you don't choose us. Borrowers who compare more than one lender tend to end up with a better rate than those who don't. We'd rather earn your business by being the loan officer worth staying with, not by being the only one you asked.

Still have a question?

The answers here are the general rule. What applies to your file is a five-minute conversation, with no application and no credit pull.